Support
Need help? We're here to assist.
Whether you're booking a photography session or providing one, our team is here to help you get the most from OpenPaparazzi.
How can we help?
Bookings and cancellations
Need assistance with a booking, meeting location, cancellation or missed appointment? Contact our support team with your booking details.
Payments and refunds
If you have a question about a payment, card authorisation, refund or photographer earnings, we'll help investigate.
Photograph delivery
Having trouble receiving, accessing or downloading your photographs? Let us know so we can review the delivery details.
Account and verification
For assistance with registration, account access, photographer approval or identity verification, please contact us.
Complaints and safety
If something hasn't gone as expected, or you wish to report inappropriate behaviour or a safety concern, please contact us. We review reported issues individually.
Contact OpenPaparazzi
Email: support@openpaparazzi.co.uk
Please include your registered email address, booking reference if applicable, and a brief description of the issue.
For your security, never send passwords or full payment card details.